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[ Source: request-tracker3.6  ]

Package: request-tracker3.6 (3.6.5-1) [universe]

Links for request-tracker3.6

Ubuntu Resources:

Download Source Package request-tracker3.6:

Maintainer:

Please consider filing a bug or asking a question via Launchpad before contacting the maintainer directly.

Original Maintainers (usually from Debian):

  • Debian Request Tracker Group (Mail Archive)
  • Niko Tyni
  • Jacob Helwig
  • Toni Mueller
  • Ivan Kohler

It should generally not be necessary for users to contact the original maintainer.

Similar packages:

Extensible trouble-ticket tracking system

Request Tracker (RT) is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features a web, email and command-line interfaces (see the package rt3.6-clients).

This is the 3.6 series of RT, it can be installed alongside the 3.4 series without any problems.

Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.

RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.

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Download request-tracker3.6

Download for all available architectures
Architecture Package Size Installed Size Files
all 1,426.6 kB8240 kB [list of files]