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[ Source: otrs2  ]

Package: otrs2 (2.4.7-1) [universe]

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Maintainer:

Please consider filing a bug or asking a question via Launchpad before contacting the maintainer directly.

Original Maintainer (usually from Debian):

  • Patrick Matthäi

It should generally not be necessary for users to contact the original maintainer.

External Resources:

Similar packages:

Open Ticket Request System

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. For a detailed documentation see package otrs-doc-en or otrs-doc-de.

This package ships version 2 of OTRS. Note that there is no fully automatic upgrade path from version 1.3, please consult /usr/share/doc/otrs2/README.Debian.gz for more information about that.

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Architecture Package Size Installed Size Files
all 6,033.5 kB35,916.0 kB [list of files]