Package: request-tracker3.8 (3.8.7-1ubuntu2.3) [security] [universe]

Links for request-tracker3.8

Ubuntu Resources:

Download Source Package request-tracker3.8:

Maintainer:

Ubuntu Developers (Mail Archive)

Please consider filing a bug or asking a question via Launchpad before contacting the maintainer directly.

Original Maintainers (usually from Debian):

Debian Request Tracker Group (Mail Archive)
Niko Tyni
Jacob Helwig
Toni Mueller
Ivan Kohler
Dominic Hargreaves

It should generally not be necessary for users to contact the original maintainer.

Similar packages:

extensible trouble-ticket tracking system

Request Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt3.8-clients).

This package provides the 3.8 series of RT. It can be installed alongside the 3.6 series without any problems.

RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.

RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development.

This package provides the core of RT.

This package supports three database types out of the box: MySQL, PostgreSQL and SQLite. In order to support a zero-configuration install, SQLite will be used by default, but is not recommended for production use. Please see /usr/share/doc/request-tracker3.8/NOTES.Debian for more details and consider installing rt3.8-db-postgresql or rt3.8-db-mysql at the same time as this package.

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FAQ Manager for Request Tracker 3.8

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Architecture	Package Size	Installed Size	Files
all	2,920.7 kB	16,972.0 kB	[list of files]